TROUBLESHOOT
VOCALOID4 Editor for Cubase
Is the serial code of the product usable on both Macintosh and Windows simultaneously?
No, as one code only authorizes you to operate the product on one computer. You must complete the deactivation process to release the activation information from the computer before installing it on a different computer. Activation and Deactivation - VOCALOID products registration
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On how many computers can I install VOCALOID4 Editor for Cubase?
You can install and use it only on a single computer. * If you want to activate your license alternately on a Windows and Mac computer, deactivate the license on one computer before activating it on the other computer. This deactivation step is required to release the license from a computer. Activation and Deactivation - VOCALOID products registration
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I have VOCALOID4 Editor, VOCALOID3 Editor, and VOCALOID Editor for Cubase installed on my computer. Can I install VOCALOID4 Editor for Cubase on the same computer?
Yes. You can install and use VOCALOID4 Editor, VOCALOID3 Editor, VOCALOID Editor for Cubase, and VOCALOID4 Editor for Cubase on the same computer. However, the products might not work properly if you open the editor windows for both VOCALOID4 Editor for Cubase and VOCALOID Editor for Cubase at the same time.
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Can I use the licenses for VOCALOID4 Editor and VOCALOID Editor for Cubase as the license for VOCALOID4 Editor for Cubase?
No. The licenses are independent of each other. Make sure that you use a license for each product to activate the software.
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Do I have to have Internet access to activate VOCALOID4 Editor for Cubase?
Yes. You need Internet access to activate the software.
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Do you have an updater available?
We provide information about the latest version at the following website: VOCALOID4 Editor for Cubase updater information To view the version of your VOCALOID4 Editor for Cubase: On the Cubase project window, click the "MIDI" menu and then select "Open VOCALOID4 Editor". In the VOCALOID4 Editor window, click the "Help" menu and then select "About VOCALOID4 Editor for Cubase..." to check "System Ver." * If you reinstall and start an older version after upgrading the software to the latest version, the software might not work properly.
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Do you have a user manual?
To view the user manual, select "User Manual" from the "Help" menu. If you are using a Windows operating system, you can also view the "User Manual" by following these steps: In the "Start" screen of your computer, click "VOCALOID Editor for Cubase 32bit" (for 64-bit Windows: "VOCALOID Editor for Cubase 64bit"), and then select "Manuals" to open the User Manual. A PDF reader, such as Adobe Reader, is required to read the user manual.
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Can I install the release version even with the trial version installed?
No, installation of the release version might not be possible if the trial version is still installed in the same environment. Uninstall the trial version before installing the release version.
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When trying to open VOCALOID4 Editor, I get a message saying "VOCALOID-specific data will be added to the selected MIDI part, and the selected part will be converted to a VOCALOID part. Once converted, the part cannot be restored." Is the software working properly?
Yes, your software is working properly. VOCALOID4 Editor can edit VOCALOID-specific information such as lyrics and vibratos. Therefore, when you open VOCALOID4 Editor, VOCALOID-specific information is added. Once this information is added, you cannot remove it.
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Can I directly enter notes in real time from an external device, such as a MIDI keyboard, to VOCALOID4 Editor?
Yes. You can enter notes while playing an external MIDI instrument, such as a keyboard.
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