What is the deactivation?

Deactivation is the process to return serial number used by your machine on installation of VOCALOID products back to authentication server. When you need to change or to move application software like VOCALOID Editor and/or Voice Bank to another machine, you will only be able to do so after the serial number is deactivated and disconnected from your current work station. Without this process you may not activate products on your new machine, so it is strongly recommended to deactivate every application you wish to move, before its uninstallation. Activation and Deactivation - VOCALOID product registration

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I own new machine and plan to move my editor and library. Do I need to deactivate them?

Yes. You can uninstall products without a deactivation, but you may not be able to activate a product which is kept activated and linked to another machine. So, we strongly recommend that you deactivate all products before its uninstallation. When you wish to change the computer VOCALOID product to be registered

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Where do I get deactivation tool?

Deactivation tool software is currently available inside the product DVD-Rom, or you can download it from the website described below. - If you have product DVD - It is inside "Deactivation Tool" folder. - Some products may not contain a tool. If you can't find one in your DVD, please get it from website. - If your product is download ware - It is inside "Deactivation Tool" folder, inside the Installation Dis Image of extracted file. - Some products may not contain a tool. If you can't find one in your DVD, please get it from website. - If you get it from website - Please download a tool from here.

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Can I deactivate products on a machine without an internet connection?

Yes, you can, if you have another computer with an internet connection. Please see user's manual for details.

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I own several libraries, and do I need to use separate deactivation tool to uninstall them all?

No. You can do them on one tool.

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I deactivated the product accidentally. Can I undo it to retrieve the information?

Unfortunately, no. Please do the activation process again.

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When I try to activate a product, I receive a dialog of "Network is not connected. Check your network connection." and can't do the activation. I already confirm that the machine is connected to an internet.

1) You may have to specify proxy server settings, depending on your Internet service provider. In this case, setting up the proxy settings for Internet Explorer may enable you to activate the software. 2) Verify that your Windows operating system has the correct date and time. 3) Open "Control Panel", select "Network and Internet", "Internet Options", and then select the "Advanced" tab. In the "Settings" field, make sure that the "Use TLS 1.2" check box is selected. If the check box is not selected, select it, click "OK", and then restart the computer.

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Installation is completed, but I don't get activation screen.

For the activation of singing voice library, you can launch the activation program from Start Menu, followed by "All Programs → VOCALOID3 Folder → Activate". Then, please enter serial code in your package promptly to complete the activation process.

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Can I use wireless LAN extension device instead of the hard disk drive or ethernet device for the activation?

No, you can't. It does not recognize wireless LAN extension device.

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Where can I find the updater of VOCALOID3 Editor or Tiny VOCALOID3 Editor?

If you have an internet connection, when you launch either VOCALOID3 Editor or Tiny VOCALOID3 Editor, the update confirmation dialogue will appear automatically if there is an update of the tool you are using, so you can update it by following the guidance. You can also confirm and download an updater manually from the link if you close the dialogue before updating your editor.

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