TROUBLESHOOT
VOCALOID5
Add-on voicebanks are unable to be authorized. It indicates ”invalid serial number(s)”.
VOCALOID Authorizer is dedicated to VOCALOID 5 serial codes. When it has other than VOCALOID 5 serial code, it indicates” invalid serial number(s)”. For previous VOCALOID products authorization, please refer to the URL below; ・Activation (Authentication) of VOCALOID Products
READ MORE
I cannot import WAV files into VOCALOID5 Editor by dragging and dropping.
When importing a WAV file by drag and drop, it is not possible to drop the file on the “VOCALOID track”. Drag and drop onto the audio track or to any other blank area. Please also see the following videos. https://www.vocaloid.com/en/learn/importing-vocaloid-sequence-midi-and-wav-files/ In order to prevent VOCALOID from being started as an administrator, please try the following procedure. ■ Procedure not to start VOCALOID as administrator 1. Exit VOCALOID. 2. Right-click the "VOCALOID5 Editor" icon and open "Properties". 3. Open the Compatibility tab. 4. Remove the check from "Run this program as administrator". 5. Double-click on the VOCALOID5 Editor icon to check if drag and drop is possible. In addition, the WAV file format that can be imported into VOCALOID5 Editor is as follows. ・ WAV (Stereo / Mono) ・ 44.1kHz, 48kHz, 96kHz, 192kHz ・ 8-bit, 16-bit, 24-bit, 32-bit float
READ MORE
I can't find the Voicebanks installed separately in VOCALOID5 Editor.
Not all Voice Banks are displayed on the “Media” screen of VOCALOID5 Editor. The "Media" screen displays a collection of phrases that match various music styles. Therefore, Voicebank that does not have a phrase collection or older versions Voicebank such as VOCALOID4 will not appear on the media screen. Use the following procedure to select and change additional voice banks. ■ Change of voice bank To change the voice bank, double-click the VOCALOID part to open [MUSICAL EDITOR], and click the [VOICE] tab. For details, please see from 0:20 ~ of the following URL video. - Getting Started with VOCALOID5 https://www.vocaloid.com/en/learn/getting-started-with-vocaloid5/
READ MORE
I cannot authenticate / deauthenticate the previous version of VOCALOID with “VOCALOID Authorizer”.
VOCALOID4 and earlier version of Editors / Voicebanks cannot be authenticated / deauthorized with "VOCALOID Authorizer". VOCALOID Authorizer is a dedicated application for VOCALOID5. The authentication and deauthentication methods before VOCALOID4 are summarized on the following page. Check the authentication / deauthentication method according to the type of software and the OS being used. - Activation (Authentication) of VOCALOID Products https://www.vocaloid.com/en/articles/online_activation - Deactivation (Restoring Authentication Information) of VOCALOID Products https://www.vocaloid.com/en/articles/online_deactivation
READ MORE
How do I deauthenticate VOCALOID5?
VOCALOID5 deauthentication is performed with "VOCALOID Authorizer" as in the case of authentication. Select the “Deauthorization” tab on VOCALOID Authorizer and choose the software from the list on the left to deauthorize.
READ MORE
I want to delete the actvate infoemation of VOCALOID5 Editor and Voicebanks on a computer that does not have Internet access. How can I deactivate them?
You can deactivate by offline deactivation from another computer which has internet access. After starting "VOCALOID Authorizer", select "Deauthorization" > "Offline" on the screen and follow the displayed procedure to perform authorization.
READ MORE
I have installed the software successfully, but I do not know how to authorize it.
Please refer to the following movie and execute authentication.
READ MORE
Where is the End-User License Agreement (EULA) stored on the computer?
EULA is stored in the following hierarchy. (Windows) C:\Program Files\Common Files\VOCALOID5\EULA (Mac) [Volume name]\Library\Application Support\VOCALOID5\EULA
READ MORE
My DAW doesn't recognize VOCALID5 VST instrument. Why?
Please confirm that VOCLAOID5 VST Plug-in file "VOCALOID 5 VSTi.dll" is located as following; C:\Program Files\Common Files\VST2 (windows) Library/Audio/Plug-Ins/VST (Mac) Please assign the location for the VST with your DAW. It may require to be done manually depending on DAW.
READ MORE
My Voicebanks (Amy、Chris、Kaori、Ken)are not authorized using VOCLAOID5 serial code. Why?
You probably did the authorization before you install Voicebanks. Try to install all Voicebanks first, then authorize them.
READ MORE