When starting the VOCALO CHANGER PLUGIN, I get a message indicating the expiration of components, and the software will not start.

Please complete product authorization. There is an authorization grace period for the VOCALO CHANGER PLUGIN and voice bank products for a certain period of time after installation. VOCALO CHANGER PLUGIN and voice bank products can be used during the authentication grace period even if authentication has not been completed. They can be used after the authentication grace period expires once authentication has been completed.

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One day the sound in the voice bank suddenly stopped being converted and the input sound remained the same.

Your AI VOCALOID voice bank trial period has expired. VOCALOID Authorization requires product installation to be completed beforehand. Please try authorization again using the VOCALOID Authorizer.

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The VOCALO CHANGER PLUGIN installer does not work on my Mac computer.

Please check the Operating environment of VOCALO CHANGER PLUGIN.

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Can I install the VOCALO CHANGER PLUGIN together with products of an older version, such as VOCALOID6 Editor or VOCALOID5 Editor, on one computer? And can I use their voice banks?

Yes, you can. If the VOCALO CHANGER PLUGIN meets the system operating requirements, they can be installed and used simultaneously on one computer with other Editor products.

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On how many computers can I use the VOCALO CHANGER PLUGIN and voice banks?

You can install and use the software on one computer only. The End User License Agreement prohibits use on multiple computers. You must purchase additional licenses if you want to install the software on more than one computer.

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I want to install and use the VOCALO CHANGER PLUGIN and voice banks on a computer that does not have internet access. How can I authorize the software?

You can authorize the software if you have another computer that is connected to the internet. After starting "VOCALOID Authorizer," select "Authorization" > "Offline" on the screen and follow the on-screen instructions to perform authorization.

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I want to unauthorize the VOCALO CHANGER PLUGIN license and voice banks on a computer that does not have internet access. How can I unauthorize them?

You can unauthorize the software via offline unauthorization using another computer that has internet access. After starting "VOCALOID Authorizer," select "Deauthorization" > "Offline" on the screen and follow the on-screen instructions to perform unauthorization.

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I recovered my Windows computer from a system crash. When I attempted to authorize my license, the following error message appeared: "VOCALOID components for these serial numbers are not installed."

If you recovered the computer system that VOCALOID is installed on by restoring data using a backup tool, hard disk clone, or the like, the VOCALOID authorizer will not recognize the copied data. In this case, please uninstall all VOCALOID components and re-install them. Once you have re-installed all components, please authorize them. Uninstalling VOCALO CHANGER PLUGIN on a Windows computer: Click [Start] > [Settings] > [Apps] > [Apps & features] and uninstall the VOCALO CHANGER PLUGIN software. If uninstallation fails, install the software by overwriting the existing software.

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I recovered my Mac computer from a system crash. When I attempted to authorize my license, the following error message appeared: "Cannot find VOCALOID components assigned to the entered serial number. Please enter a valid serial number."

If you recovered the computer system that VOCALOID is installed on by restoring data using a backup tool, hard disk clone, Time Machine, Migration Assistant, or the like, the VOCALOID authorizer will not recognize the copied data. In this case, please uninstall all VOCALOID components and re-install them. Once you have re-installed all components, please authorize them. Uninstalling VOCALO CHANGER PLUGIN on a Mac computer: Click [Applications] > [VOCALO CHANGER] > [Uninstaller] folder If uninstallation fails, install the software by overwriting the existing software.

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Can I purchase both the VOCALO CHANGER PLUGIN cross grade edition and the VOCALOID6 upgrade version using a VOCALOID Editor serial code from VOCALOID6 or earlier?

Yes, you can.

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