TROUBLESHOOT
VOCALO CHANGER
I want to buy the VOCALO CHANGER PLUGIN, but I lost the serial code from my previous VOCALOID Editor.
If you lost the serial code, you cannot purchase the upgrade version. Serial codes can be found in order confirmation e-mails received when purchasing downloads at the VOCALOID SHOP. If you have a packaged version of VOCALOID4 or an earlier editor, a sticker with the serial number written on it will be affixed to the bottom of the DVD tray in the DVD case. The location of the serial number for packaged products from VOCALOID5 onwards differs depending on the sales company, so please contact the company that sold you the product for this information. Please note that we cannot reissue the serial number of a packaged product if you lose it. By providing the customer information from the time of purchase, we may be able to locate your purchase history. Please contact support for help.
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Can I purchase the VOCALOID6 upgrade version from the VOCALO CHANGER PLUGIN?
Unfortunately, there are no special discounts available from VOCALO CHANGER PLUGIN to VOCALOID6.
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If I purchase add-on AI voice banks, do AI Voice bank products include the VOCALO CHANGER PLUGIN?
No, the VOCALO CHANGER PLUGIN is not included.
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Is there a free version?
There is no free service, but there is a 31 days free trial version available:
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I bought the commercial version of the VOCALO CHANGER PLUGIN after installing the VOCALO CHANGER PLUGIN trial. Do I have to uninstall the trial version before I install the commercial version?
You do not need to uninstall the VOCALO CHANGER PLUGIN trial version. You can use the trial version as the full version by entering the serial code in VOCALOID Authorizer and authenticating it.
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A printed manual was not included with the product.
A printed manual is not bundled with the VOCALO CHANGER PLUGIN. You can access the Reference Manual and a tutorial on the VOCALOID website by clicking the [?] button on the VOCALO CHANGER PLUGIN. Alternatively, please visit the following website:
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Is there a volume discount available for purchasing multiple licenses for an educational institution?
Yes, please contact us from the website below:
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